Privacy Policy
Your Privacy Matters
At Velora, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.
Information We Collect
We may collect the following information:
- Full Name
- Email Address
- Phone Number
- Shipping & Billing Address
- Payment Information (processed securely through payment gateways)
- Order History
- Device and Browser Information
How We Use Your Information
Your information is used to:
- Process and deliver your orders
- Provide customer support
- Send order updates and tracking details
- Improve our website and services
- Prevent fraud and ensure website security
- Send promotional offers (only if you choose to receive them)
Payment Security
Velora does not store your debit card, credit card, UPI, or banking details. All payments are processed securely through trusted payment gateways.
Cookies
Our website may use cookies to improve your browsing experience, remember your preferences, and analyze website traffic. You can disable cookies through your browser settings at any time.
Sharing Your Information
We do not sell or rent your personal information. Your information may only be shared with trusted service providers such as payment gateways and courier partners to complete your order.
Data Security
We take appropriate security measures to protect your personal information against unauthorized access, misuse, or disclosure.
Your Rights
You have the right to:
- Access your personal information
- Update or correct your information
- Request deletion of your personal data (where legally permitted)
- Contact us regarding any privacy concerns
Policy Updates
Velora may update this Privacy Policy from time to time. Any changes will be posted on this page with the latest revision date.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Email: support@velora.in
Phone: +91 98765 43210