Terms & Conditions
Please read these terms and conditions carefully before using our website and placing any order with Velora. By accessing or using our website, you agree to be bound by these terms and conditions.
1. General
These terms and conditions govern your use of our website and the purchase of any products from Velora.
We reserve the right to update or change these terms at any time without prior notice. It is your responsibility to review these terms periodically for any changes.
2. Orders
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our sole discretion.
Once your order is placed, you will receive an order confirmation email with the details of your purchase.
3. Shipping
We offer shipping across India. Delivery times may vary depending on your location and the shipping method selected.
Shipping charges, if any, will be displayed at checkout. Velora is not responsible for any delays caused by shipping carriers or unforeseen circumstances.
4. Returns & Refunds
We want you to be completely satisfied with your purchase. If you are not happy with your order, you can request a return within 7 days of delivery.
The product must be unused, in its original condition and packaging. Refunds will be processed as per our Return & Refund Policy.
5. Payments
We accept all major credit/debit cards, UPI, net banking and other secure payment methods available at checkout.
All payments are processed securely. We do not store your card details.
6. Contact Us
If you have any questions or concerns about these Terms & Conditions, please contact us.
Email: support@velora.in
Phone: +91 98765 43210
Address: Surat, Gujarat, India
Last Updated: Aug 5, 2026